FAQ

We specialize in wigs from popular anime series including Demon Slayer, My Hero Academia, .Hack, 07-Ghost, 86 Eighty Six, A Certain Magical Index, and many more! Our collection is constantly updated to include the latest and most beloved characters from the cosplay community.

Absolutely! We’re cosplayers ourselves and understand the importance of quality. All our wigs are made from premium synthetic fibers that are heat-resistant, styleable, and designed to withstand multiple wears. They’re perfect for conventions, photoshoots, and events.

While we don’t currently offer styling services, our wigs are designed to be easily customizable. We recommend using specialized cosplay hairspray, low-heat styling tools, and wig-specific products to achieve your desired look.

We offer two shipping options:
• Standard Shipping (DHL/FedEx): $12.95 – 10-15 days after shipment
• Free Shipping (EMS): For orders over $50 – 15-25 days after shipment
All orders are processed within 1-2 business days after payment confirmation.

We ship globally to cosplay enthusiasts everywhere! However, due to logistical constraints, we currently cannot deliver to select remote areas and parts of Asia. If you’re unsure about your location, please contact our support team for assistance.

Yes! Both shipping methods include tracking. You’ll receive a tracking number once your order ships, allowing you to monitor your package every step of the way to your doorstep.

We recommend ordering at least 3-4 weeks before your event, especially during peak seasons like Halloween or major comic conventions. For last-minute needs, choose our Standard Shipping option and use code SAWXIA for 10% off!

We accept Visa, MasterCard, JCB, and PayPal for your convenience and security.

Absolutely! We use industry-standard encryption and security measures to protect your payment information. You can shop with confidence knowing your data is safe with us.

While you can checkout as a guest, creating an account allows you to track your order history, save favorite items, and enjoy faster checkout in the future.

We accept returns and exchanges within 15 days of delivery. The item must be in its original, unworn condition with all original packaging. Contact us at [email protected] to initiate the process.

We’re sorry to hear that! Please contact us immediately at [email protected] with your order number and photos of the damaged item. We’ll work quickly to resolve the issue and get you a replacement or refund.

Yes, as long as the request is made within 15 days of delivery and the wig is in its original condition. Contact our support team, and we’ll guide you through the exchange process.

Yes! Cosplay Shopper Store was created by fans, for fans. We understand the cosplay community because we’re part of it. We test our products and are always here to help fellow cosplayers achieve their perfect character transformation.

We regularly offer promotions and discount codes! Currently, you can use code SAWXIA at checkout to save 10% on your order. Follow us on social media and check our website for the latest deals.

We’re always looking to expand our collection! While we can’t guarantee we’ll add every request, we welcome suggestions from our community. Feel free to contact us with character requests – if there’s enough demand, we’ll do our best to source it!